Pause by the agency
An agency or Novi Kvadrat staff can pause a connection. Your writes are refused, waiting items wait, and published listings stay as they are.
Who pauses#
- The agency, from its portal (Integrations → Connections → Pause), with an optional reason.
- Novi Kvadrat staff, from the admin area.
You get the webhook connection.status_changed with status: "paused" and details: { by, reason }.
What a pause does#
- Your writes are refused: every
PUT, batch, remove and reconcile on the connection answers
json
409 { "error": { "code": "connection_not_active", "message": "The connection is paused.", "details": { "status": "paused" } }, "request_id": "…" }- Items accepted before the pause wait in staging; the worker takes only active connections. They import after the resume — nothing needs re-sending.
- Published listings stay online as they are and stay read-only in the agency's portal. A pause is about the feed, not the stock.
- Reads still work:
GET /connections/{id}and the reconcile view answer, so you can see what is held.
Resume#
The agency resumes its own pause; staff resume any pause. You get connection.status_changed with status: "active" (or "certifying", when the connection was paused before certification). Changes you sent while paused were refused, so send them again with your next update.
There is no partner pause#
The API has no pause endpoint for you. To stop one listing, push it with state: "inactive" (States); to remove it, use remove; to stop everything, disconnect.
Last updated